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Shipping Policy

Thank you for shopping with Robed in Righteousness Co! We partner with Printful, a trusted print-on-demand service, to handle the production, fulfillment, and shipping of all our clothing items, such as t-shirts, hoodies, and more. This allows us to offer high-quality, made-to-order products while ensuring efficient delivery worldwide. Please review the details below for our shipping practices. Note that all times are estimates based on historical data and are not guaranteed, as delays can occur due to factors like weather, holidays, or carrier issues.

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Order Processing Time

  • Once your order is placed, it typically takes 2–5 business days for Printful to produce and prepare your apparel for shipment. Business days are Monday through Friday, excluding U.S. holidays.

  • Production begins after payment confirmation and any necessary design approvals (if applicable).

  • During peak seasons (e.g., holidays), processing may take slightly longer. We'll notify you via email if there's any delay.

Shipping Methods and Carriers

  • We use reliable third-party carriers partnered with Printful, such as USPS, UPS, FedEx, DHL, or similar, depending on your location and selected shipping option.

  • Available methods include:

    • Standard/Flat Rate (with CO2 offsetting): Our default economical option for most orders.

    • Express: Faster delivery for select regions (e.g., 1–3 business days in the US, Canada, or UK).

    • Standard DDP (Delivered Duty Paid): Available for certain international shipments to simplify customs (e.g., 3–7 business days in Europe).

  • Shipping method availability is shown at checkout and may vary based on your destination.

Estimated Delivery Times

Delivery time is the sum of processing time (2–5 business days) plus transit time. Here's a breakdown by region (transit times after processing):

  • Domestic US:

    • Standard: 3–4 business days

    • Express: 1–3 business days

    • Total Estimated Delivery: 3–9 business days

  • Canada:

    • Standard: 5–20 business days (or 3–5 for DDP; up to 12 for Atlantic regions)

    • Express: 1–3 business days

    • Total Estimated Delivery: 3–25 business days

Please note: These are averages. Remote areas may take longer, and we recommend allowing extra time for international orders.

Shipping Costs

  • Shipping rates are calculated at checkout based on your order's weight, dimensions, destination, and selected method. We pass on Printful's competitive rates without markup to keep costs low.

  • Examples of starting rates for a single apparel item (e.g., t-shirt or hoodie; additional items add incremental fees):

    • 0-0.5 lbs. : Free Shipping

    • 0.5-2 lbs. : $3.00

    • 2+ lbs. : $7.00

  • Order that are $150 or higher qualify for free shipping.

  • If your order requires multiple shipments (e.g., due to items fulfilled from different facilities), additional shipping fees may apply.

  • Free shipping promotions may be offered periodically—check our site for details!

Tracking Your Order

  • Once your order ships, you'll receive an email with a tracking number and link to monitor its progress directly with the carrier.

  • Tracking is available for most shipments, though some international economy options may have limited updates.

Address Changes and Shipping Restrictions

  • Please double-check your shipping address at checkout—we cannot change it once the order is placed and processing begins.

  • We ship to residential and business addresses, including PO boxes where supported by the carrier (e.g., USPS in the US).

  • We do not ship to certain restricted countries or regions due to carrier limitations—availability is confirmed at checkout.

Lost, Damaged, or Delayed Orders

  • If your order hasn't arrived by the estimated delivery date, please wait a few extra days (as carriers sometimes experience minor delays), then contact our support team at ljung@righteousrobesco.com.

  • For lost packages: We'll work with Printful to investigate and file a claim with the carrier. If confirmed lost, we'll reship your order at no extra cost or issue a refund.

  • For damaged items: Notify us within 7 days of delivery with photos of the damage and packaging. We'll arrange a replacement or refund through Printful.

  • Note: We are not responsible for delays or issues caused by incorrect addresses provided by you, carrier errors beyond our control, or force majeure events (e.g., natural disasters).

Additional Notes

  • All orders are shipped from Printful's global facilities to optimize speed and reduce environmental impact (with CO2 offsetting on standard methods).

  • For bulk or wholesale orders, contact us for custom shipping quotes.

  • This policy is subject to change. For the most up-to-date information, refer to our website or contact support.

If you have any questions about shipping or your order, feel free to reach out—we're here to help make your experience seamless! Happy shopping!

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